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Merton's Scrapped Weekly Collections

Merton Scrapped Weekly Collection - FAQs

As you know Merton's council’s current administration is planning to scrap the weekly rubbish collection.  Over 3500 people replied to the opposition parties’ survey, with 95% against the administration’s plans.  Many of you asked for more detail, so here is an FAQ which prepared by opposition Councillors to help you understand more about these plans.





Why is the current administration changing the waste collection service in Merton?

Good question! Majority party Councillors have cited various different reasons including wanting to save money, improve street cleanliness and increase recycling rates. However, the costs of implementing this new system are already spiralling and serious doubt has also been cast on whether the changes will lead to any improvements in street cleanliness.eg: the founder of local anti-litter campaign group, Merton Matters, has said:


 “For a borough that’s already struggling with waste, having fewer collections is just madness. There’s a fundamental issue with cleanliness in Merton.”


 In reality, these changes are being made because they suit the needs of the contractor chosen to deliver waste services across all four boroughs which form the South London Waste Partnership (Kingston, Sutton and Croydon and Merton). Opposers to the scheme have been campaigning for the Council to reconsider its plans, look at alternatives to protect the weekly bin collection and reduce the excessive number of new wheelie bins.


It is recognized that street cleaning is a big issue for residents and that’s why in the past Councillors have called for the provision of lids for Merton’s recycling boxes as a more cost effective way of protecting paper and cardboard from the elements. There have also campaigns for the council to reinstate street sweeping immediately following the rubbish collection.   It’s common sense!  Merton’s current administration has consistently refused to look at other options however. 


What will be the impact of these changes on recycling rates?

The new system is considerably more complex than before as not only will households need up to five separate containers but the council is ending ‘co-mingling’ (whereby all recycling i.e. paper, card, plastics, glass and cans are put into one single receptacle).  The fear is that a considerable number of residents will be put off recycling by the new system and instead put everything in one bin.  Merton’s recycling rates have already flat lined in recent years.


What if I live in a street with only small front gardens or frontages and therefore limited space to house multiple wheelie bins?


This is a real problem. As well as the inconvenience of putting household rubbish in five different containers, many residents will inevitably have these bins clogging up front gardens, pavements and kitchens. It will mean a massive increase in ugly bins blighting our streets.   Merton Council says it recognizes that the approach to waste collection cannot necessarily be “one size fits all” and that “different container types and sizes will need to be appropriate for the property type”. However, the Council has also stated that “in order for collection processes to be as lean and efficient as possible standardisation will be required, and any variation from the standard process would require justifiable reasons”. Despite opposition Councillors asking what would constitute “justifiable reasons”; no further detail has yet been forthcoming. 


At the September Council meeting, the Labour administration refused to provide details on exactly what choices and flexibility will be available to residents given the Council’s stated commitment not to impose a “one size fits all” service.


How are older and disabled residents supposed to cope with the new system?

Opposition Councillors have consistently raised this concern. There seems to have been no consideration of the impact these changes on elderly and disabled residents. For example, no Equality Impact Assessment was published alongside the Cabinet report to enable Majority party Councillors to consider this as part of the decision making process. The council does currently provide an assisted collection service but there has been no clarification as to how this system will cope with the inevitable increase in demand if these changes go ahead as many more residents are likely to be unable to manoeuvre the large wheelie bins.  There is also understandable concern about these changes proving a hazard to pedestrians as all the additional bins will inevitably clutter up the pavements on collection day. This risks leading to more accident and injury insurance claims against the council and additional costs for council taxpayers.


What consultation has the Council undertaken with residents about these changes?

These are clearly radical changes to the waste collection service and ones that will affect almost all residents across the borough. Yet remarkably there has been no consultation.

There is also no evidence that residents support these changes. Indeed, an opposition survey completed by over 3,000 residents showed that 95% of people are opposed to the plans. Nor were these changes mentioned anywhere in Merton Labour’s manifesto for the 2014 local elections. In fact, the current administration pledged to protect the weekly rubbish collection, with one of their 5 ‘promises for the next 4 years’ being:

We will collect your rubbish each week and fight off the pressure to move to fortnightly or monthly collections”.


How much is it costing to change this system?

Opposition Councillors have consistently challenged Merton Council on the finances of this new scheme, and in particular the cost of introducing multiple wheelie bins across the borough. Even though the council has now signed a lengthy contract, it is clear that many details have still not been finalised and the business case is riddled with untested assumptions.  Even more worryingly the cost of these changes is rocketing month on month.


Since September 2016 the cost of purchasing the thousands of new wheelie bins that will be required has gone up by £1.2 million – a massive 75% increase. The council is already committed to spending £6.75million on bins and vehicles for the new waste collection system. Now the latest budget papers suggest an extra £800,000 needs to be ploughed into waste services next year. Majority party

Councillors are shelling out millions of pounds of council taxpayers’ money to scrap the weekly bin collection that they vowed to protect just three years ago. It doesn’t make any sense.   Many people believe that the council needs to invest in waste services but only if there is a clear strategy and business case that balances the needs for efficiency with resident satisfaction, an improved service and increases in recycling.


Will Merton Council therefore be reducing our council tax? 


In short, no. The current administration has not indicated any intention to reduce council tax to compensate residents for considerably reducing the level of service they receive.

Will the Council consider weekly collections in the summer months to avoid potential risks to public health from foul smells and insects?


This has been raised this with the Council but we were told there are currently no plans to increase the level of frequency during the summer months.  They did acknowledge this might need to be provided for larger families of 6 or more people or for families with two or more small children in nappies. Many residents are concerned about the public health risks of this policy. Questions have been repeatedly asked about having a professional and independent assessment to be undertaken by Merton’s Director of Public Health on the impact of the council’s proposal to end the weekly rubbish collection. However, the current administration has refused stating simply that “the changes that are happening in the borough are not unusual” and citing other parts of the country where this system is already in operation.


How do these changes compare with what happens elsewhere?

Interestingly Epsom and Ewell council just up the road is currently in the process of reinstating weekly refuse collections from spring 2017. This is because they have listened to what residents tell them they want. See link below to the new weekly service:




With regard to wheelie bins, other areas nearby authorities such as Elmbridge do use these but they manage very well with just 2 wheelie bins: one for household waste and one for all recycling. This is a more straightforward system for residents since all the recycling is ‘co-mingled’ and then sorted after collection.

Three other neighbouring boroughs (Kingston, Sutton and Croydon) are all members of the South London Waste Partnership and so part of the same new contract as Merton. This means that by October 2018 they will all be operating the same system i.e. fortnightly rubbish collections and up to five separate containers (including two massive wheelie bins) for rubbish and recycling.


What about if I live in a block of flats?

The collection of all waste and recycling from communal residential properties in Merton will be on an output basis where the bins will be emptied before they become full on a minimum weekly basis. The frequency of communal bins will be tailored per site following an initial monitoring period and survey of containers at communal properties to ensure there is appropriate provision of waste, food and recycling bins. This will be a change from the fixed scheduled collection. 

Prior to rolling out the new waste collection service, we understand that residents in flats will be advised of the changes.


What if I don’t want multiple wheelie bins? Will I be forced to have them?

Although the council claims not to be imposing a “one size fits all” waste collection service, it is still not at all clear in what circumstances residents would not have to adhere to the standard system involving multiple wheelie bins. The problem here is that it is the contractor dictating the system to the council, rather than the council obliging the contractor to deliver the most convenient service for residents and one which best meets their needs.


What we do know is that the council will be willing to fine any residents who do not use the new system. In response to questions on this from opposition Councillors, the council cited its powers under Section 46 of the Environ- mental Protection Act 1990, whereby a waste collection authority can serve a legal notice on a household that does not comply with the system of waste collection provided.


Councils have the power to determine the type of containers to be used to collect household waste. Merton officers have confirmed that if a household does not comply with the waste collection service provided, then they will be issued with a Section 46 notice. 


Enforcement notices will be issued by council officers and any cost / revenue would be wholly retained by Merton council. This means that, as well as costing council taxpayers millions of pounds to switch to this new system, residents who refuse to change or mistakenly present their waste and recycling incorrectly risk having to pay again through fines that will go into the council’s coffers. 

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