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Merton Sensory Services Team

The council supports people who are hard of hearing, profoundly deaf, visually impaired or who have lost both sight and hearing senses. 

Its sensory services team visits people who need support, providing them with information and advice on accessing council services and making day-to-day tasks easier. They are also able to demonstrate and provide special equipment including personal amplifiers, which help people who are hard of hearing to hear the TV, doorbell or alarm clock and hear more clearly when they are out and about. 

Merton Council’s Director of Community and Housing, Simon Williams, said: “We offer a range of products that can help people keep safe in the home and when they’re out and about. It’s a great service and equipment is free for people who live in Merton. We like to offer our residents a holistic service, so when people with hearing or sight impairments come to see us and they have a physical disability and we think they would benefit from a particular care package we can refer them to the right people so all their needs are catered for. Our team does a lot of good work and they’re here to help those who need it.”

Merton Council’s sensory services team is available every week as follows:


Wednesdays, 2pm – 4pm

British Sign Language support for profoundly deaf people.


Fridays, 1pm – 3pm
The Hard of Hearing Assessment Centre is in the Resource Room on the ground floor of the civic centre. Residents who are hard of hearing can come in to be assessed and to see the equipment available to them.



Editor’s Note: Whilst this press release provides scant information on how to access these services, if you are interested or need to contact somebody, you may need to explore Merton's Website further.




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