Community safety

Message from your Safer Neighbourhood Teams

There have been reports that security companies have been cold calling Merton residents offering to carry out installation of security alarms.  In some cases people have been told that these companies are affiliated with the Police and that the alarms provided connect directly to the Police Station.    This is NOT true.

Advice from Trading Standards is as follows.
If you have been approached or wish to discuss this matter please phone 0808 156 2246 and you can speak to an advisor from Consumer Direct.  Your enquiry will then be passed to Merton Trading Standards Department.   Alternately you can contact your local Safer Neighbourhood Team to report any suspicious behaviour.

There have been a number of cases in Merton where residents have been persuaded to part with large amounts of money (sometimes thousands of pounds) for unnecessary or poor quality work to their homes.
  • It's your doorstep, so your decision.
  • Don't feel pressurised to buy on your doorstep
  • Be wary of special offers and warnings about your home.
  • Don't agree to a trader starting work straight away - talk to someone you trust first.
  • If in doubt call Consumer Direct on 08454 040506 for advice.
You can find out who your local Safer Neighbourhood Team is on this web page:

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